Common Questions

FAQ

Answers to common buyer questions about response time, manufacturing, products, applications, customization, capacity, quality, payment, and delivery.

FAQ

FAQ

Source-site FAQ content rebuilt into editable Kadence text cards.

Q: How long can I get the feedback after we send the inquiry?

We will reply to you within 12 hours of the working day.

Q: Are you a direct manufacturer or trading company?

We are a manufacturer and have our own international sales department. We produce and sell all products by ourselves.

Q: What products can you offer?

We mainly produce PVC flex banners, PVC tarpaulin, finished tarps, flexible water tanks, inflatable tents, and customized finished products.

Q: What applications do your products relate to?

Our products are widely used in military, emergency, transportation, industry, agriculture, culture and sports, environmental protection, medical, civil, and other fields.

Q: Can you do customized products?

Yes. We mainly do customized products according to customers’ drawings or samples.

Q: How about the capacity of your company?

We have more than 100 loom machines, 10 calendaring machines, 2 printing machines, 15 coating lines, 8 laminating lines, 2 drop stitch lines, 2 TPU lines, 2 floor bonding lines, and 2 lacquering lines.

Q: How many employees does your company have?

We have more than 1100 employees, including 19 engineers and 27 QA/QC inspectors.

Q: How do you guarantee quality?

Raw materials are strictly procured, production is controlled, and rigorous quality testing runs through every production link.

Q: What’s the payment term?

Payment terms can be confirmed according to order type, production plan, and cooperation details.

Q: How do you deliver goods?

We can ship through convenient ports such as Wuhan and Shanghai and coordinate export delivery for international buyers.

Need Reliable PVC/TPU Material Supply?

Send your application, specification, quantity, and delivery requirements. Hubei Xingfei can support material selection, customization, production, and export coordination.